Terms of service

Terms of Service

Last updated: 6/23/2026

These Terms of Service govern your use of birchandbasaltco.com and any purchase you make from Birch & Basalt Co. By using this site or placing an order, you agree to these terms.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase.

About us

Birch & Basalt Co. is an authorized retailer of saunas, cold plunges, sauna heaters, and related wellness equipment. Products ship directly from manufacturers and authorized suppliers.

Products, pricing, and availability

We work to keep product descriptions, images, specifications, and prices accurate, but information is supplied by manufacturers and may contain errors or change without notice. We reserve the right to correct errors and to refuse, limit, or cancel any order — including after it has been confirmed — and to issue a refund in such cases. Pricing reflects applicable manufacturer policies, including minimum advertised price (MAP) requirements. Product availability is not guaranteed.

Orders and acceptance

Your order is an offer to purchase. A contract is formed only when we accept your order and charge your payment method. See our Billing Terms and Conditions and Payment Policy for details.

Shipping, returns, and payment

Shipping and delivery are governed by our Shipping Policy, returns by our Refund and Return Policy, and payments by our Payment Policy and Billing Terms and Conditions, each incorporated into these terms.

Intellectual property

All content on this site, including text, graphics, logos, and images, is owned by us or our licensors and may not be used without permission.

Acceptable use

You agree not to use the site for any unlawful, infringing, or harmful purpose, and not to interfere with the site's operation or security.

Manufacturer warranties; products sold as is

Products are covered by the applicable manufacturer's warranty, not a warranty from us. Except as expressly stated and to the fullest extent permitted by law, we disclaim all other warranties on the products, including implied warranties of merchantability and fitness for a particular purpose.

Disclaimers

Please review our Disclaimer, which includes important health and safety information about saunas, cold plunges, and related equipment.

Limitation of liability

To the fullest extent permitted by law, Birch & Basalt Co. will not be liable for any indirect, incidental, special, or consequential damages. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Birch & Basalt Co. from claims arising out of your misuse of our products or your breach of these terms.

Governing law

These terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-laws rules. Any dispute will be handled in the courts located in Minnesota. 

Changes to these terms

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance.

Severability and entire agreement

If any provision is found unenforceable, the remaining provisions remain in effect. These terms, together with the policies referenced above, are the entire agreement between you and us regarding the site and your purchases.

Contact

Questions about these terms can be sent to support@birchandbasaltco.com.